Affiliation can be an essential tool in overcoming the threat from COVID-19
Affiliation can be an essential tool in overcoming the threat from COVID-19
As new customers are more likely to buy high price tickets than existing customers, can we expect Pay What You Can schemes to develop new audiences?
Schemes aimed at generating loyalty need to do more than offer simple discounts. How many arts organisations have schemes as effective as airline loyalty programmes?
Making a product or service scarce or exclusive has become an effective way to attract customers in other sectors. How could this work for the arts?
Think that subscription is an outdated concept? By understanding customer behaviour and applying the principles of behavioural economics, we doubled the number of subscribers at Malmö Stadsteater.
In this insight we look at some of the principles of behavioural economics and explain why you should avoid giving people too many choices.
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