An adaptive path to recovery in 2022 and beyond
Suitable for all types of cultural and heritage organisations, we design a programme which is best suited to your current situation and future ambitions. Each programme will commonly include some or all of these elements:
Plan
Do
Review
“In this time of uncertainty, it was important to get such clarity into what our audiences really want. Baker Richards’ thorough understanding of our situation and meticulous approach to audience research has not only given us the evidence to inform the planning for our new season, but also the confidence to carry out those plans.”
Sophie Gelaise, Managing Director
“We engaged Baker Richards to help us implement a variable pricing strategy that influenced visitor behaviour, addressed capacity challenges at peak times and maintained the accessibility of our attraction. Baker Richards were a pleasure to work with, they took time to really understand our specific challenges and their approach was tailored to our needs.”
Simon Addison, Heritage Business Manager
“Baker Richards’ depth of knowledge of the sector, ability to work at a senior level and understand our needs ‘in the round’, and their capacity for devising innovative new approaches have been hugely valuable.”
Alex Bayley, Director of Audiences & Marketing
Targeted
Point
- One-time advice to optimise the performance of your income model
With our network of trusted associates
Extend
- A bespoke package of support over a longer period, including business intelligence support and ongoing coaching
See also: Income modelling | Patron / Visitor Preference Analysis | Triple A Strategy
